Collaboration //​


A comprehensive end user helpdesk and infrastructure management service. Whether you are looking for a fully managed IT support service or co-managed with your own team or existing IT partner we can help.


  • 8am to 6pm Helpdesk
  • Reporting
  • LogMeIn Pro
  • Webroot Antivirus Included
  • Proactive Monitoring
  • Windows, Mac & Mobile
  • Live Chat, Email & Phone Support
  • Software Installtions


  • 24x7 Helpdesk
  • Everything in Essential
  • Network Monitoring & Support
  • Server Monitoring & Support


  • Monitoring
  • Alerting
  • Support
  • Reporting

Key Features

Webroot Antivirus

Forget managing your own anti-malware or the cost of licensing, we include Webroot as standard for more advanced options see our cyber security bundle.

24x7 Helpdesk

Most businesses do not work 9-to-5 anymore, with many adopting flexible remote working the hours people work are rapidly shifting, our 24×7 helpdesk is there whenever you need it.


We monitoring your systems and provide you with access to our platform, tools and remote connectivity options, this saves on your investment, cost and time in building out your own.

LogMeIn Pro

Give existing IT and end users access to their machines when needing to work from home, great for remote access and co-managed situations.

Network Monitoring

Our Network Operations Centre (NOC) monitors key devices that are pivotal to a smooth running of your business, stepping into to mitigate potential issues.


We can send alerts to your own resolver team in co-managed situations this might be your own internal staff or third party provider.

Live Chat, Email & Telephone

Almost 87% of our support tickets are handled through innovative live chat, no more waiting on the phone, simply chat to our team while working on other tasks.

Server Monitoring

Our NOC proactively manages/patches and monitors your systems round the clock so you don’t have to worry about them.


Looking for co-managed support? No problem our helpdesk can provide handoff out of hours support to your end users, saving you having to build out your own 24×7 team.

Get a No-Obligation Quote

Simply fill out this form to get a quote personalised to your requirements. We’ll get in touch to ask a few questions, nothing complex or pushy and you’ll get a personalised quote tailored to your business requirements. No pushy sales people or tons of forms to fill in!